Contact Us
We are always available for you. Send us a message and receive assistance on all topics related to our platform.
How we can support you
The exchange with our community is a major concern for us. We see ourselves as helpful companions for everything related to the Tower Rush game. Regardless of whether you want to report questions about the rules or give us feedback, our team takes care of every request and ensures a precise answer.
Here are the most important topic areas:
- Rules and Mechanics: Do you want to know more specifically how the multipliers or the special bonus floors work? We will explain the details to you.
- Technical Support: Are you having display problems in the browser or is a menu on your device not loading correctly? Report these errors for a quick optimization.
- Suggestions and Feedback: We are always open to new impulses and constructive criticism. Just tell us which content you are still missing or how we can improve.
- Player Protection: If you are looking for information on the topic of responsible gaming, we will be happy to refer you to the appropriate and professional contact points.
Accessibility Information
In the following overview, you can see by which criteria and in which timeframe we process your inquiries.
| Criterion | Details |
| E-Mail Response | Feedback usually occurs within 24 to 48 hours |
| Data Privacy | We guarantee absolutely confidential treatment of all personal data |
| Languages | Our support is available to you in English |
| Availability | We can be reached from Monday to Friday between 09:00 and 18:00 |
Use our secure form
To process your request as quickly and safely as possible, we have prepared the contact form below. We assure you that all messages will be handled under strict compliance with our data protection guidelines.
Please fill in the following fields:
